Terms & Services
Effective Date: 10 Dec 2025
1. Introduction
Welcome to FDI Furniture Deco Interior (“FDI Furniture”, “we”, “us”, “our”). These Terms & Services (“Terms”) govern your access to and use of our website https://fdifurniture.com/ (the “Website”) and any services, products, or content provided through it.
By accessing or using our Website, placing an order, requesting a quotation, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.
2. Eligibility
You must be at least 18 years old or have legal parental/guardian consent to use this Website or enter into a transaction with us.
3. Products & Services
FDI Furniture provides furniture products, interior solutions, custom furniture, and related services.
All product descriptions, images, specifications, and prices are provided for general information and may be updated without notice.
Colors, materials, and finishes may vary slightly due to screen display differences or manufacturing processes.
Custom or made-to-order items may not be identical to sample images.
4. Orders, Quotations & Payments
a) Orders & Quotations
All quotations provided are subject to availability and validity period as stated.
An order is considered confirmed only after payment (full or deposit, as agreed) has been received and acknowledged by us.
b) Pricing
Prices are displayed in [MYR / RM] unless stated otherwise.
Prices may exclude delivery, installation, taxes, or additional charges unless explicitly stated.
c) Payment
We accept payment methods as communicated on the Website or directly by our team (e.g. bank transfer, online payment, etc.).
5. Custom Orders & Lead Time
Custom-made or special-order items may require a longer production time.
Lead times provided are estimates only and may vary due to supply, manufacturing, or logistics factors.
Delays caused by circumstances beyond our control shall not be considered a breach of these Terms.
6. Delivery & Installation
Delivery and installation timelines are estimates and depend on location, availability, and site conditions.
Customers are responsible for ensuring correct access, measurements, and readiness of the delivery location.
Any additional costs due to failed delivery attempts, restricted access, or incorrect measurements may be charged to the customer.
7. Returns, Cancellations & Refunds
a) Cancellations
Orders once confirmed may not be cancelled unless approved by FDI Furniture in writing.
Cancellation fees may apply, especially for custom or made-to-order items.
b) Returns & Refunds
Custom-made, personalized, or made-to-order products are non-refundable unless defective.
For standard items, return or refund requests must be submitted within [X] days of delivery and are subject to inspection and approval.
Items must be unused, in original condition, and original packaging.
8. Warranty & Defects
Warranty coverage (if any) is limited to manufacturing defects and subject to terms specified at the time of purchase.
Normal wear and tear, misuse, improper installation, or unauthorized modification are not covered.
Any defect must be reported within a reasonable timeframe after delivery.
9. Intellectual Property
All content on the Website — including text, images, logos, designs, and layouts — is the property of FDI Furniture or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use any content without our prior written consent.
10. User Conduct
You agree not to:
Use the Website for unlawful or fraudulent purposes
Interfere with the Website’s functionality or security
Submit false, misleading, or harmful information
Infringe the rights of FDI Furniture or others
We reserve the right to suspend or terminate access for any violation.
11. Limitation of Liability
To the maximum extent permitted by law:
FDI Furniture shall not be liable for indirect, incidental, or consequential damages arising from your use of the Website, products, or services.
Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless FDI Furniture from any claims, damages, losses, or expenses arising from your misuse of the Website, breach of these Terms, or violation of applicable laws.
13. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites and encourage you to review their terms independently.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to conflict-of-law principles.
16. Contact Information
For any questions regarding these Terms & Services, please contact:
FDI Furniture Deco Interior
Email: admin@furnituredecointerior.com
Phone: +6014-612-5984
[Company Address]